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Site Terms of Use

If you use the VOYAN HOTELS website operated by Flameworks Inc., please read the following conditions carefully and use this site of your own volition.
In addition, if the terms and conditions of use for each service and content provided on this site are defined separately, please carefully read the terms of use and use them of your own volition.
By using this site, you agree to all terms and conditions. We may change the terms of use and the terms of use of each service/content provided on this site as necessary. Please check the contents each time you use it. In addition, inquiries regarding this site will be handled by the contact listed below.

CORP.VOYAN HOTELS
Contact information: [email protected]

1. User compliance matters and prohibition matters (Users shall not do the following acts and shall comply with them):

1.1 Infringement of copyright, privacy and property rights of third parties, our company and our affiliated companies.
1.2 Complaints, bribes, slander or intimidation to a third party; our company or our affiliated companies. Also, posts that contain these content.
1.3 An act that may be disadvantageous, cause damage or may damage the credit of a third party, our company, or our affiliated company. Also, posts that contain these content.
1.4 Use of this site for commercial activities on the user’s side
1.5 Acts against public order and morals. Also, posting against public order and morals.
1.6 The act of writing or transmitting harmful computer programs etc.
1.7 The act of unfair use of e-mail addresses or names other than the user themselves when registering e-mail address or name on this site.
1.8 In addition to the preceding items, any act that violates the Terms of Use and may interfere with or affect the operations of a third party, our company, or our affiliated companies. Also, posts containing these content.
1.9 Any other act that violates or may violate the law.

2. Copyright
The contents (text, images, video, audio, programs, etc.) published on this site are protected by the copyright law of each country, related treaties and laws. Any copyrighted content belongs to CORP.VOYAN HOTELS and any third party content providers that contributed to the making of said content.
The law prohibits copying, diversion, etc. without the permission of the right holder beyond the scope permitted by the law, such as private use. Therefore, the content of this site is prohibited from being used, copied, reprinted, etc., without obtaining prior written consent from CORP.VOYAN HOTELS

3. Trademark
The trademarks " VOYAN HOTELS"; the names of products and services, etc., posted on this site are registered trademarks of CORP.VOYAN HOTELS or affiliated companies. We prohibit using these trademarks without obtaining prior written consent from us.

4. About reservation and payment by Internet reservation system on this site

4.1 Establishment of the accommodation contract
VOYAN HOTELS accommodation agreement. Accommodation reservation by the Internet reservation system on this site is completed when the reservation number is displayed on the browser or when an e-mail notifying the content of the confirmed reservation has been issued; whichever comes earlier. At which time, an accommodation contract shall be concluded between the accommodator and the user.
4.2 Cancellation of accommodation reservation
If the applicant for accommodation reservation violates the terms of accommodation or any of the terms and conditions of our company, or if it is deemed that there is an act that falls under any of the prohibited matters described in paragraph 1; without prior notice, we may cancel the accommodation reservation and cancel the accommodation contract. In this case, you will be charged a cancellation fee based on the terms of stay. Specifically, please see here.

4.3 Cancellation or change of accommodation reservation
If you wish to cancel or change your reservation, please contact the property through this service. If the user cancels all or part of the booking, a penalty fee will be charged based on the terms of stay. Specifically, please see here.

4.4
Applicants will be notified of the cost of the booked accommodation by an email notifying them of the booking confirmation issued by us. The accommodation fee will be paid through the service according to the method specified by the property. In addition to the charge to be notified at the time of booking confirmation, if there is an additional charge accompanying the accommodation. Payment will be made according to the method specified in the relevant accommodation.

5. Links to third party sites
This site may provide links to sites other than ours for better information and for the convenience of our customers. However, we do not guarantee the contents of the site. In addition, we do not take any responsibility for damage that may be caused by using the linked site.

6. Handling of personal information on this site
Please refer to the "Privacy Policy" on this site in regards to the privacy and handling of personal information on this site.

7. Use of cookies
On this site, small-scale information (data) consisting of alphanumeric characters called Cookies are sent to information terminals (smartphones, personal computers, etc.) used by customers for the purpose of service provision to customers and verification of traffic information. This information will be stored on your information terminal. Cookie information is limited to the marketing analysis of our website and the provision of various services. In addition, it is possible to disable the function of the cookie by the setting of the customer's browser, but in that case, there is a possibility that some services on this site may not be available.

8. Disclaimer
With regard to the information posted on this site; we strive to post information that we have determined to be reliable, but the suitability, completeness, accuracy, safety, legality, and relevance of that information is not warranted. All use of the posted information is at your own risk. The posted information may be changed, updated or deleted without notice. In addition, the Company does not grant any intellectual property rights, copyright usage rights, or licensing rights when providing posted information. We assume no responsibility for any damage caused to users by the use or inability to use this site.

9. User responsibility
The use of this site is at the user’s own risk. The information entered into this site is the responsibility of the user. CORP.VOYAN HOTELS will not be liable to the user for any of the following losses or damages under any circumstances. We will contact you under any circumstances with the following losses or damages (whether or not such losses or damages were foreseen, foreseeable, or known, or in the form of a proceeding. We do not take any legal liability for (whether or not there is a claim).
Loss of data
(a) Loss of profit or expected profit
(b) Transaction loss
(c) Loss of opportunity
(d) Business credit loss or defamation
(e) Damage via third party
(f) Indirect, consequential or special damage caused by (whether or not we had received any warning regarding such damages) :
(I) Damage resulting from the use or inability to use this site, services or content
(II) Damage caused by transactions conducted through or using this site
(III) Claims caused by inaccuracies such as defects or omissions on this site, service or content
(IV) Unauthorized access or falsification of user's communication or data
(V) Other matters related to this site, service, content

10. Change, addition, abolition of content
We can change, add, or discontinue some or all of the content of this site without giving prior notice to our users.

11. Governing Law and Jurisdiction
Interpretation and application of this site and terms of use shall be governed by the laws of Japan. In addition, disputes relating to this site will make the Tokyo District Court the exclusive jurisdiction court of the first trial.

CORP.VOYAN HOTELS
Revision 10/04/2021